Shipping policy

At Haftafly, we work hard to get your travel gear to you quickly and safely. Please review the information below for details on processing times, delivery estimates, and shipping responsibilities.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, product launches, or high-volume periods.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Times

Delivery timelines vary depending on your location and the shipping method selected at checkout. Estimated transit times are provided as a guideline only and are not guaranteed.

Delays may occasionally occur due to weather conditions, carrier issues, customs processing, or other factors outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable duties, taxes, or import fees for international shipments are the responsibility of the customer unless otherwise stated.

Address Accuracy

Please double-check your shipping information before completing your order. Haftafly is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.

If you need to make a change, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to update the delivery address.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact the shipping carrier first using your tracking number. If you still need assistance, reach out to our support team and we’ll do our best to help.

Damaged Shipments

If your order arrives damaged, please contact us promptly with photos of the packaging and product. We’ll review the issue and provide next steps for a replacement or resolution.

International Shipping

International delivery times may vary depending on customs processing in your country. Customers are responsible for any customs duties, taxes, or additional fees required by local authorities.